Skip to content

Python backend disconnected in version 2.16.1-stable.713 #2662

@windengineer0

Description

@windengineer0

Describe the bug
A new installation of the latest stable version results in the "Python backend disconnected" message. Looking in the python-server.log file, it appears to be a ModuleNotFoundError.

With this being disconnected, it is not possible to perform basic tasks such as uploading a new version of an application package (Error: "Unable to extract accountName with provided information.")

To Reproduce
Steps to reproduce the behavior:

  1. Log into BatchExplorer
  2. Click on Python Backend message at the bottom bar.

Expected behavior
In version 2.15.0-stable.634, "Python service is connected and running".

Screenshots
N/A

Logs(Click profile > View Logs > app.log, client.log)

info: ========================= STARTING PYTHON RPC SERVER PROCESS =========================
info: Traceback (most recent call last):
  File "main.py", line 8, in <module>

info:   File "PyInstaller\loader\pyimod03_importers.py", line 495, in exec_module

info:   File "server\websocket_server.py", line 4, in <module>

info:   File "PyInstaller\loader\pyimod03_importers.py", line 495, in exec_module

info:   File "jsonrpc\__init__.py", line 6, in <module>

info:   File "PyInstaller\loader\pyimod03_importers.py", line 495, in exec_module

info:   File "jsonrpc\request.py", line 5, in <module>

info:   File "PyInstaller\loader\pyimod03_importers.py", line 495, in exec_module

info:   File "server\aad_auth.py", line 1, in <module>

info:   File "PyInstaller\loader\pyimod03_importers.py", line 495, in exec_module

info:   File "azext\batch\__init__.py", line 6, in <module>

info:   File "PyInstaller\loader\pyimod03_importers.py", line 495, in exec_module

info:   File "azext\batch\batch_extensions_client.py", line 14, in <module>

info: ModuleNotFoundError: No module named 'azure.multiapi'
[3712] Failed to execute script
info:  'main' due to 
info: unhandled exception!

Version (please complete the following information):

  • OS: Windows 10 Enterprise
  • Version 21H2
  • Build 19044.2486

Metadata

Metadata

Assignees

No one assigned

    Labels

    No labels
    No labels

    Type

    No type

    Projects

    No projects

    Milestone

    No milestone

    Relationships

    None yet

    Development

    No branches or pull requests

    Issue actions