🐛 Describe the Bug
'inboundDndSettings' is missing from 'ContactDndUpdate' webhook. Also, the webhook is not being fired/received in case we update the inbound dnd settings.
📍 API Endpoint
ContactDndUpdate
✅ Expected Behavior
The 'ContactDndUpdate' webhook should contain 'inboundDndSettings' so that we can sync those settings with our app. Also, the webhook should be fired in case the user updates the inbound dnd settings.
💻 Screenshots or Code Samples
{
"type": "ContactDndUpdate",
"locationId": "ezgb5h8dePEYGiwg0WSu",
"versionId": "698de27f462dc22d054c5cf5",
"appId": "698de27f462dc22d054c5cf5",
"id": "n9Li5Bt6VPSsisZ8QlwL",
"email": "fahad+23132@dispogenius.io",
"phone": "+18139811321",
"dnd": true,
"dndSettings": {
"Call": {
"code": "103",
"message": "Updated by 'Fahad Habib' at 2026-03-03T20:20:09.768Z",
"status": "inactive"
},
"Email": {
"code": "103",
"message": "Updated by 'Fahad Habib' at 2026-03-03T20:20:09.768Z",
"status": "inactive"
},
"FB": {
"code": "",
"message": "",
"status": "inactive"
},
"GMB": {
"code": "",
"message": "",
"status": "inactive"
},
"RCS": {
"status": "inactive"
},
"SMS": {
"code": "103",
"message": "Updated by 'Fahad Habib' at 2026-03-03T20:20:09.768Z",
"status": "inactive"
},
"WhatsApp": {
"code": "",
"message": "",
"status": "inactive"
}
},
"tags": [],
"country": "US",
"dateAdded": "2025-12-30T14:40:05.798Z",
"customFields": [],
"timestamp": "2026-03-03T20:20:10.605Z",
"webhookId": "f5b59cd3-b800-4e66-b4c8-4afa4d8830a4"
}Product Area
contacts
📋 Use Case
We need this field so that we can sync all of the Contact settings with our app.
🚨 Why Should This Be Prioritized?
We need this field so that we can sync all of the Contact settings with our app.
🧠 Additional Context
No response
🐛 Describe the Bug
'inboundDndSettings' is missing from 'ContactDndUpdate' webhook. Also, the webhook is not being fired/received in case we update the inbound dnd settings.
📍 API Endpoint
ContactDndUpdate
✅ Expected Behavior
The 'ContactDndUpdate' webhook should contain 'inboundDndSettings' so that we can sync those settings with our app. Also, the webhook should be fired in case the user updates the inbound dnd settings.
💻 Screenshots or Code Samples
{ "type": "ContactDndUpdate", "locationId": "ezgb5h8dePEYGiwg0WSu", "versionId": "698de27f462dc22d054c5cf5", "appId": "698de27f462dc22d054c5cf5", "id": "n9Li5Bt6VPSsisZ8QlwL", "email": "fahad+23132@dispogenius.io", "phone": "+18139811321", "dnd": true, "dndSettings": { "Call": { "code": "103", "message": "Updated by 'Fahad Habib' at 2026-03-03T20:20:09.768Z", "status": "inactive" }, "Email": { "code": "103", "message": "Updated by 'Fahad Habib' at 2026-03-03T20:20:09.768Z", "status": "inactive" }, "FB": { "code": "", "message": "", "status": "inactive" }, "GMB": { "code": "", "message": "", "status": "inactive" }, "RCS": { "status": "inactive" }, "SMS": { "code": "103", "message": "Updated by 'Fahad Habib' at 2026-03-03T20:20:09.768Z", "status": "inactive" }, "WhatsApp": { "code": "", "message": "", "status": "inactive" } }, "tags": [], "country": "US", "dateAdded": "2025-12-30T14:40:05.798Z", "customFields": [], "timestamp": "2026-03-03T20:20:10.605Z", "webhookId": "f5b59cd3-b800-4e66-b4c8-4afa4d8830a4" }Product Area
contacts
📋 Use Case
We need this field so that we can sync all of the Contact settings with our app.
🚨 Why Should This Be Prioritized?
We need this field so that we can sync all of the Contact settings with our app.
🧠 Additional Context
No response