accumulated-customer-support

AI customer support system with STT, and auto-generated documentation based on collected support history.

Install

Create Containers

docker compose up --build

Install Audio Recorder

sudo apt install portaudio19-dev
pip install -r recorder/requirements.txt

Classification

pip install -r classify/requirements.txt

Run

./main.py

Development

Test Audio Recorder (Pyaudio)

Run python

python recorder/main.py

Test Whisper.cpp

Place audio file

Place audio file in in directory.

Run whisper.cpp

docker compose up
docker compose exec whisper bash -c "./fromfile.sh"

Open text files.

Open .txt files in out directory.

Test Classification

cd classify
python trainer.py
python main.py

Test another input

1. Open main.py
2. Modify test_report