[Bug] OpenBoard v1.7.1 keeps displaying slides in larger personalized format, instead of 16:9 or 4:3

[tcagnin]

Describe the bug

On my Wacom One tablet, OpenBoard v1.7.1 keeps displaying slides in larger personalized format, instead of 16:9 or 4:3. Thus, the top, bottom, left and right parts of the slides are outside of the writing surface.
On a secondary display, the slides are displayed correctly

To Reproduce

Configuration:

1. Acer Laptop, 14 inches, screen resolution 1920 x 1080, Scale 125%, set as main screen; Screen 1 extended to the other screens
2. Wacom One tablet, plugged to the HDMI port and USB-A port, screen resolution 1920 x 1080, Scale 125%
3. Dell monitor 28 inches, screen resolution 1920 x 1080, Scale 100%; will be shared in Teams or Zoom during training.

How to reproduce

1. Go to Preferences, in Multi-screens, List of screens, enter 3,2; select Start in document mode
2. OpenBoard is now on the Wacom One
3. Go to Documents, create a folder, import a PDF containing a 16:9 presentation (PDF previously created from PowerPoint)

Expected behavior

The slides should display in OpenBoard main screen with their actual size, and correctly the 1st time out in the Display monitor

Actual behavior

A clear and concise description of what actually happened

1. Double click on 1st slide: it opens and OpenBoard displays it in a format larger than the writing zone. The Dell monitor displays a blank page instead of the 1st slide
2. Exit OpenBoard
3. Reopen OpenBoard, go to the folder, double click on 1st slide: it's still displayed in a larger format but now the Dell monitor displays it correctly (see screen capture)

Screenshots

If applicable, add screenshots to help explain your problem.

Additional resources

PDF, images, sounds... anything useful to reproduce the bug

Context

• reproducibility : systematic
• OpenBoard version :
  • bug happens with : 1.7.1, and with previous version as far as I remember
  • didn't check : 1.6.4 1.7.0 1.7.1a-x.y.z
• OS :
  • bug happens with : Windows
  • didn't check : Windows Linux macOS
• Installation source : OpenBoard download page Windows

Additional context

• tried to update the config files OpenBoard.config and OpenBoardUser.config
• tried verious settings in List of displays...
• Uninstalled OpenBoard, ran Advanced SystemCare 17 Pro to purge the registry and update all pilots
• searched and deleted all OpenBoard folders
• Reinstalled OpenBoard 1.7.1
• tried OpenBoard with only Wacom One as complete slave of laptop
• tried OpenBoard on laptop only, no other devices attached
• added line DefaultPageSize=@SiZe(1280 960) to OpenBoardUser.config
• OS(es) detailed version (for the ones you reproduced the bug on)
  • Windows : Windows 11 Version 23H2
• number and resolution of monitors : 3, 1920 x 1080
• manufacturer and model of graphic tablet input device : Wacom One
• this bug has nagged at me for quite some time, may exist with previous versions of Windows 11 and OpenBoard

[tcagnin]

Also, OpenBoard corrupted the size of some slides when I tried to change Page size from Personalized to 16:9

[kaamui]

Could you please also attach the document used to reproduce the issue ? (export it as ubz (OpenBoard Document) and rename it to .zip so it can be attached here)

[tcagnin]

01 Thriving Digital Age (6.0.1)-FR.zip
The bug happens with all PPTX 16:9 that I convert to PDF

[tcagnin]

Done Cordialement, Thierry Le ven. 7 juin 2024 à 15:22, Clément Fauconnier ***@***.***> a écrit :

…

Could you please also attach the document used to reproduce the issue ? (export it as ubz (OpenBoard Document) and rename it to .zip so it can be attached here) — Reply to this email directly, view it on GitHub <#1006 (comment)>, or unsubscribe <https://github.com/notifications/unsubscribe-auth/AGGBOAH7FPLOBSZDYAWMZF3ZGGX2HAVCNFSM6AAAAABI6SNECKVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDCNJUHAZDSMRRGU> . You are receiving this because you authored the thread.Message ID: ***@***.***>

[letsfindaway]

See also #846, #887 and PR #901

[tcagnin]

Thanks Martin, I'm not familiar with GitHub, how can I install the fix in PR 901? Best Regards, Thierry Le ven. 7 juin 2024 à 16:31, Martin Winter ***@***.***> a écrit :

…

See also #846 <#846>, #887 <#887> and PR #901 <#901> — Reply to this email directly, view it on GitHub <#1006 (comment)>, or unsubscribe <https://github.com/notifications/unsubscribe-auth/AGGBOAFLGDDAAVH63U32KO3ZGG75HAVCNFSM6AAAAABI6SNECKVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDCNJUHE3TAMRXGA> . You are receiving this because you authored the thread.Message ID: ***@***.***>

[tcagnin]

That would be great since I have a virtual training course Monday and Tuesday :-) ! Le ven. 7 juin 2024 à 16:39, Thierry Cagnin ***@***.***> a écrit :

…

Thanks Martin, I'm not familiar with GitHub, how can I install the fix in PR 901? Best Regards, Thierry Le ven. 7 juin 2024 à 16:31, Martin Winter ***@***.***> a écrit : > See also #846 <#846>, > #887 <#887> and PR #901 > <#901> > > — > Reply to this email directly, view it on GitHub > <#1006 (comment)>, > or unsubscribe > <https://github.com/notifications/unsubscribe-auth/AGGBOAFLGDDAAVH63U32KO3ZGG75HAVCNFSM6AAAAABI6SNECKVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDCNJUHE3TAMRXGA> > . > You are receiving this because you authored the thread.Message ID: > ***@***.***> >

[letsfindaway]

Sorry, I cannot help you with that, as I'm only working with Linux and cannot build for Windows.

[tcagnin]

No problem, thanks anyway :-) Le ven. 7 juin 2024 à 17:01, Martin Winter ***@***.***> a écrit :

…

Sorry, I cannot help you with that, as I'm only working with Linux and cannot build for Windows. — Reply to this email directly, view it on GitHub <#1006 (comment)>, or unsubscribe <https://github.com/notifications/unsubscribe-auth/AGGBOAA33MQVUY3P2GA42YTZGHDN7AVCNFSM6AAAAABI6SNECKVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDCNJVGAZDENRXG4> . You are receiving this because you authored the thread.Message ID: ***@***.***>