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[BUG] Remote Control unavailable despite Max subscription and OAuth login #29164

@pmayushkumar

Description

@pmayushkumar

Preflight Checklist

  • I have searched existing issues and this hasn't been reported yet
  • This is a single bug report (please file separate reports for different bugs)
  • I am using the latest version of Claude Code

What's Wrong?

Description:

I'm unable to use the Remote Control feature despite being on a Claude Max plan and properly authenticated via OAuth.

Error Message:

Error: Remote Control is not yet available on your plan.
Environment:

Claude Code version: 2.1.61
Platform: macOS (Darwin 25.2.0)
Location: Canada
Subscription: Claude Max
Authentication method: OAuth (confirmed oauthAccount present in ~/.claude.json)
Steps to Reproduce:

Run claude remote-control from terminal
Error appears immediately
Expected Behavior:
Should display session URL and QR code to enable remote access, as documented in the Remote Control feature description for Max users.

Additional Context:

Tried both claude remote-control and /remote-control slash command
Confirmed authenticated via OAuth with /login (not using API key)
Updated to latest CLI version (2.1.61)
Remote Control documentation states it's available for Max plan users (Pro coming soon)
Question:
Is there a regional rollout in progress, or does this require an account-level flag to be enabled? The feature is documented as available for Max users, but I'm unable to access it.

What Should Happen?

I should be able to access "Remote control" feature

Error Messages/Logs

Error: Remote Control is not enabled for your account. Contact your administrator.

Steps to Reproduce

Authenticated via /login with personal Max account
Run claude remote-control
Error appears: "Remote Control is not enabled for your account. Contact your administrator."

Claude Model

None

Is this a regression?

No, this never worked

Last Working Version

No response

Claude Code Version

2.1.61

Platform

Anthropic API

Operating System

macOS

Terminal/Shell

Terminal.app (macOS)

Additional Information

No response

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    area:autharea:clibugSomething isn't workingduplicateThis issue or pull request already existsplatform:macosIssue specifically occurs on macOS

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