What should i do when my fraction of sets and counts are less than 1?

[hima111997]

i am following the tutorial on the pyEMMA website on my system and when i calculate the fraction of used states and counts they appear as 0.38 and 0.48, respectively. i have a 400 ns (4000 frame) trajectory.

Is this wrong? if yes how to solve it? if no, should i use the indices of the clusters for further steps?
if the problem was the sampling, will using the weighted ensemble method help in this problem?

Thanks