OCP\Files\NotPermittedException: Could not create folder

[AndyXheli]

⚠️ This issue respects the following points: ⚠️

• This is a bug, not a question or a configuration/webserver/proxy issue.
• This issue is not already reported on Github (I've searched it).
• Nextcloud Server is up to date. See Maintenance and Release Schedule for supported versions.
• Nextcloud Server is running on 64bit capable CPU, PHP and OS.
• I agree to follow Nextcloud's Code of Conduct.

Bug description

Upgraded to NC25.0.1 RC1 from NC 24.0.6

Steps to reproduce

Upgraded to NC 25.0.1 RC1

Expected behavior

Should not show the error

It was suppose to ge fixed by nextcloud/server#34543

Installation method

Community Manual installation with Archive

Operating system

Debian/Ubuntu

PHP engine version

PHP 8.1

Web server

Apache (supported)

Database engine version

MariaDB

Is this bug present after an update or on a fresh install?

Updated to a major version (ex. 22.2.3 to 23.0.1)

Are you using the Nextcloud Server Encryption module?

Encryption is Disabled

What user-backends are you using?

• Default user-backend (database)
• LDAP/ Active Directory
• SSO - SAML
• Other

Configuration report

Na

List of activated Apps

Na

Nextcloud Signing status

No response

Nextcloud Logs

{"reqId":"TMod8jonQTy9dGEggrnp","level":3,"time":"2022-10-27T15:39:51-05:00","remoteAddr":"66.158.36.34","user":"axheli","app":"index","method":"GET","url":"/apps/theming/img/core/filetypes/image.svg?v=21","message":"Could not create folder","userAgent":"Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.0.0 Safari/537.36","version":"25.0.1.0","exception":{"Exception":"OCP\Files\NotPermittedException","Message":"Could not create folder","Code":0,"Trace":[{"file":"/var/www/nextcloud/lib/private/Files/SimpleFS/SimpleFolder.php","line":106,"function":"newFolder","class":"OC\Files\Node\Folder","type":"->"},{"file":"/var/www/nextcloud/apps/theming/lib/ImageManager.php","line":165,"function":"newFolder","class":"OC\Files\SimpleFS\SimpleFolder","type":"->"},{"file":"/var/www/nextcloud/apps/theming/lib/ImageManager.php","line":180,"function":"getCacheFolder","class":"OCA\Theming\ImageManager","type":"->"},{"file":"/var/www/nextcloud/apps/theming/lib/Controller/IconController.php","line":90,"function":"getCachedImage","class":"OCA\Theming\ImageManager","type":"->"},{"file":"/var/www/nextcloud/lib/private/AppFramework/Http/Dispatcher.php","line":225,"function":"getThemedIcon","class":"OCA\Theming\Controller\IconController","type":"->"},{"file":"/var/www/nextcloud/lib/private/AppFramework/Http/Dispatcher.php","line":133,"function":"executeController","class":"OC\AppFramework\Http\Dispatcher","type":"->"},{"file":"/var/www/nextcloud/lib/private/AppFramework/App.php","line":172,"function":"dispatch","class":"OC\AppFramework\Http\Dispatcher","type":"->"},{"file":"/var/www/nextcloud/lib/private/Route/Router.php","line":298,"function":"main","class":"OC\AppFramework\App","type":"::"},{"file":"/var/www/nextcloud/lib/base.php","line":1047,"function":"match","class":"OC\Route\Router","type":"->"},{"file":"/var/www/nextcloud/index.php","line":36,"function":"handleRequest","class":"OC","type":"::"}],"File":"/var/www/nextcloud/lib/private/Files/Node/Folder.php","Line":165,"CustomMessage":"--"},"id":"635aed9472be6"}

Additional info

No response

[Pytal]

Can't reproduce but going by the exception trace

[
  {
    "file": "/var/www/nextcloud/lib/private/Files/SimpleFS/SimpleFolder.php",
    "line": 106,
    "function": "newFolder",
    "class": "OCFilesNodeFolder",
    "type": "->"
  },
  {
    "file": "/var/www/nextcloud/apps/theming/lib/ImageManager.php",
    "line": 165,
    "function": "newFolder",
    "class": "OCFilesSimpleFSSimpleFolder",
    "type": "->"
  },
  {
    "file": "/var/www/nextcloud/apps/theming/lib/ImageManager.php",
    "line": 180,
    "function": "getCacheFolder",
    "class": "OCAThemingImageManager",
    "type": "->"
  },
  // ...
]

The related code was most recently changed in nextcloud/server@e4ff84d#diff-87af58077888f9b1c961e33eaa933010033b1a3cf494fe9470943a5d8f9d44f7R106

Ideas on the error @skjnldsv?

[Shamar]

Same issue here, while installing a minimal NextCloud instance on a OVH shared hosting.

The Web Installer seemed working fine until the end but after the installation completed, the UI lacks most of CSS (curiously, without much errors in the Network panel). To be honest, such minimalist style is quite amusing (I'm honest here, no kidding, I love minimalist UIs with text only), but unfortunately unusable because most of the VUE ui falls outside the viewport and there are no scrolls; moreover menus have no opaque backgrounds, so that when you expand a menu its text overlaps with the text already present in the page.

This made me realize that a minimal usable theme should be shipped with NextCloud bundle (or at least the current default theme). Indeed we could install NextCloud on a local network closed to the Internet and the install bundle should be self-contained and usable.

As an alternative, if you consider such use case too... "edgy", I suggest to proper document manual installation of a theme (so that one could even workaround the current installation bug).

And by the way... thanks for this great piece of software!

[AndyXheli]

Just got another one

[AndyXheli]

Just got another one

{"reqId":"V8uQqXWq6qlhnaoGaxct","level":3,"time":"2022-11-03T13:26:23-05:00","remoteAddr":"X.X.X.X","user":"admin","app":"index","method":"GET","url":"/apps/photos/api/v1/preview/704672?x=512&y=512","message":"Could not create folder","userAgent":"Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.0.0 Safari/537.36","version":"25.0.1.1","exception":{"Exception":"OCP\Files\NotPermittedException","Message":"Could not create folder","Code":0,"Trace":[{"file":"/var/www/nextcloud/lib/private/Files/AppData/AppData.php","line":147,"function":"newFolder","class":"OC\Files\Node\Folder","type":"->"},{"file":"/var/www/nextcloud/lib/private/Preview/Storage/Root.php","line":74,"function":"newFolder","class":"OC\Files\AppData\AppData","type":"->"},{"file":"/var/www/nextcloud/lib/private/Preview/Generator.php","line":581,"function":"newFolder","class":"OC\Preview\Storage\Root","type":"->"},{"file":"/var/www/nextcloud/lib/private/Preview/Generator.php","line":137,"function":"getPreviewFolder","class":"OC\Preview\Generator","type":"->"},{"file":"/var/www/nextcloud/lib/private/Preview/Generator.php","line":114,"function":"generatePreviews","class":"OC\Preview\Generator","type":"->"},{"file":"/var/www/nextcloud/lib/private/PreviewManager.php","line":185,"function":"getPreview","class":"OC\Preview\Generator","type":"->"},{"file":"/var/www/nextcloud/apps/photos/lib/Controller/PreviewController.php","line":162,"function":"getPreview","class":"OC\PreviewManager","type":"->"},{"file":"/var/www/nextcloud/apps/photos/lib/Controller/PreviewController.php","line":128,"function":"fetchPreview","class":"OCA\Photos\Controller\PreviewController","type":"->"},{"file":"/var/www/nextcloud/lib/private/AppFramework/Http/Dispatcher.php","line":225,"function":"index","class":"OCA\Photos\Controller\PreviewController","type":"->"},{"file":"/var/www/nextcloud/lib/private/AppFramework/Http/Dispatcher.php","line":133,"function":"executeController","class":"OC\AppFramework\Http\Dispatcher","type":"->"},{"file":"/var/www/nextcloud/lib/private/AppFramework/App.php","line":172,"function":"dispatch","class":"OC\AppFramework\Http\Dispatcher","type":"->"},{"file":"/var/www/nextcloud/lib/private/Route/Router.php","line":298,"function":"main","class":"OC\AppFramework\App","type":"::"},{"file":"/var/www/nextcloud/lib/base.php","line":1047,"function":"match","class":"OC\Route\Router","type":"->"},{"file":"/var/www/nextcloud/index.php","line":36,"function":"handleRequest","class":"OC","type":"::"}],"File":"/var/www/nextcloud/lib/private/Files/Node/Folder.php","Line":165,"CustomMessage":"--"},"id":"636408dd77fb9"}

[Lelo5657]

Same here:

[index] Fehler: OCP\Files\NotPermittedException: Could not create folder at <<closure>>

 0. /config/www/nextcloud/lib/private/Files/AppData/AppData.php line 147
    OC\Files\Node\Folder->newFolder()
 1. /config/www/nextcloud/lib/private/Preview/Storage/Root.php line 74
    OC\Files\AppData\AppData->newFolder()
 2. /config/www/nextcloud/lib/private/Preview/Generator.php line 581
    OC\Preview\Storage\Root->newFolder()
 3. /config/www/nextcloud/lib/private/Preview/Generator.php line 137
    OC\Preview\Generator->getPreviewFolder()
 4. /config/www/nextcloud/lib/private/Preview/Generator.php line 114
    OC\Preview\Generator->generatePreviews()
 5. /config/www/nextcloud/lib/private/PreviewManager.php line 185
    OC\Preview\Generator->getPreview()
 6. /config/www/nextcloud/apps/photos/lib/Controller/PreviewController.php line 162
    OC\PreviewManager->getPreview()
 7. /config/www/nextcloud/apps/photos/lib/Controller/PreviewController.php line 128
    OCA\Photos\Controller\PreviewController->fetchPreview()
 8. /config/www/nextcloud/lib/private/AppFramework/Http/Dispatcher.php line 225
    OCA\Photos\Controller\PreviewController->index()
 9. /config/www/nextcloud/lib/private/AppFramework/Http/Dispatcher.php line 133
    OC\AppFramework\Http\Dispatcher->executeController()
10. /config/www/nextcloud/lib/private/AppFramework/App.php line 172
    OC\AppFramework\Http\Dispatcher->dispatch()
11. /config/www/nextcloud/lib/private/Route/Router.php line 298
    OC\AppFramework\App::main()
12. /config/www/nextcloud/lib/base.php line 1047
    OC\Route\Router->match()
13. /config/www/nextcloud/index.php line 36
    OC::handleRequest()

GET /apps/photos/api/v1/preview/68165?x=512&y=512

[Wizlonex]

Hi: I too am seeing this error - in my case, I am trying to view the contents of folders created under "people" in Photos 2.0, and this error pops up occasionally. The only reason I notice is because the recognize feature as a whole is throwing multiple errors for me and I am trying to track the issues down. I have facial recognition DISABLED right now (since it just doesn't work reliably for me - it's slow and is freezing my browser), but rhe folders it did create are still visible and are changing as I try to access them. My logs are showing multiple entries of this:

{"reqId":"UYuxpuqE5waVjYHEmoRr","level":3,"time":"2022-11-06T19:50:57+00:00","remoteAddr":"10.25.231.101","user":"Andrew","app":"index","method":"GET","url":"/index.php/apps/photos/api/v1/preview/6741?x=512&y=512","message":"Could not create folder","userAgent":"Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.0.0 Safari/537.36","version":"25.0.1.1","exception":{"Exception":"OCP\Files\NotPermittedException","Message":"Could not create folder","Code":0,"Trace":[{"file":"/var/www/html/lib/private/Files/AppData/AppData.php","line":147,"function":"newFolder","class":"OC\Files\Node\Folder","type":"->"},{"file":"/var/www/html/lib/private/Preview/Storage/Root.php","line":74,"function":"newFolder","class":"OC\Files\AppData\AppData","type":"->"},{"file":"/var/www/html/lib/private/Preview/Generator.php","line":581,"function":"newFolder","class":"OC\Preview\Storage\Root","type":"->"},{"file":"/var/www/html/lib/private/Preview/Generator.php","line":137,"function":"getPreviewFolder","class":"OC\Preview\Generator","type":"->"},{"file":"/var/www/html/lib/private/Preview/Generator.php","line":114,"function":"generatePreviews","class":"OC\Preview\Generator","type":"->"},{"file":"/var/www/html/lib/private/PreviewManager.php","line":185,"function":"getPreview","class":"OC\Preview\Generator","type":"->"},{"file":"/var/www/html/apps/photos/lib/Controller/PreviewController.php","line":162,"function":"getPreview","class":"OC\PreviewManager","type":"->"},{"file":"/var/www/html/apps/photos/lib/Controller/PreviewController.php","line":128,"function":"fetchPreview","class":"OCA\Photos\Controller\PreviewController","type":"->"},{"file":"/var/www/html/lib/private/AppFramework/Http/Dispatcher.php","line":225,"function":"index","class":"OCA\Photos\Controller\PreviewController","type":"->"},{"file":"/var/www/html/lib/private/AppFramework/Http/Dispatcher.php","line":133,"function":"executeController","class":"OC\AppFramework\Http\Dispatcher","type":"->"},{"file":"/var/www/html/lib/private/AppFramework/App.php","line":172,"function":"dispatch","class":"OC\AppFramework\Http\Dispatcher","type":"->"},{"file":"/var/www/html/lib/private/Route/Router.php","line":298,"function":"main","class":"OC\AppFramework\App","type":"::"},{"file":"/var/www/html/lib/base.php","line":1047,"function":"match","class":"OC\Route\Router","type":"->"},{"file":"/var/www/html/index.php","line":36,"function":"handleRequest","class":"OC","type":"::"}],"File":"/var/www/html/lib/private/Files/Node/Folder.php","Line":165,"CustomMessage":"--"},"id":"6368106026c84"}

I have double checked www-data ownership of all my directories, and I have rescanned files.

Interestingly, in my case, when I click on the "people" folders (even though I have now turned the feature OFF in settings), the folders are shown but cliking on them does nothing in my browser. However, right-clicking and open-in-new-tab shows me contents, and from time to time, this is where I see these log entries appear.

I wish I could nail it down more and be more helpful, but I want to at least report it as I note I am not the only one seeing this error.

I have failed to get Recognize to work in any of my dev systems:

Ubuntu 20.04 / lxc container
Ubintu 22.04 / lxc vm

THANK YOU for the awesome Nextcloud!

Andrew

[DPF0]

Hi, I'm having the same issue. This is a Nextcloud VM running on Proxmox 7.3, recently updated to 25.0.1.

[index] Error: OCP\Files\NotPermittedException: Could not create folder at <>

0. /var/www/nextcloud/lib/private/Files/AppData/AppData.php line 147
   OC\Files\Node\Folder->newFolder()
1. /var/www/nextcloud/lib/private/Preview/Storage/Root.php line 74
   OC\Files\AppData\AppData->newFolder()
2. /var/www/nextcloud/lib/private/Preview/Generator.php line 581
   OC\Preview\Storage\Root->newFolder()
3. /var/www/nextcloud/lib/private/Preview/Generator.php line 137
   OC\Preview\Generator->getPreviewFolder()
4. /var/www/nextcloud/lib/private/Preview/Generator.php line 114
   OC\Preview\Generator->generatePreviews()
5. /var/www/nextcloud/lib/private/PreviewManager.php line 185
   OC\Preview\Generator->getPreview()
6. /var/www/nextcloud/apps/photos/lib/Controller/PreviewController.php line 162
   OC\PreviewManager->getPreview()
7. /var/www/nextcloud/apps/photos/lib/Controller/PreviewController.php line 128
   OCA\Photos\Controller\PreviewController->fetchPreview()
8. /var/www/nextcloud/lib/private/AppFramework/Http/Dispatcher.php line 225
   OCA\Photos\Controller\PreviewController->index()
9. /var/www/nextcloud/lib/private/AppFramework/Http/Dispatcher.php line 133
   OC\AppFramework\Http\Dispatcher->executeController()
10. /var/www/nextcloud/lib/private/AppFramework/App.php line 172
    OC\AppFramework\Http\Dispatcher->dispatch()
11. /var/www/nextcloud/lib/private/Route/Router.php line 298
    OC\AppFramework\App::main()
12. /var/www/nextcloud/lib/base.php line 1047
    OC\Route\Router->match()
13. /var/www/nextcloud/index.php line 36
    OC::handleRequest()

GET /apps/photos/api/v1/preview/101921?x=512&y=512

Please let me know if there is any useful information I can provide, and thank you for the wonderful product Nextcloud is.

David

[Ramalama2]

Same here:

[index] Fehler: OCP\Files\NotPermittedException: Could not create folder at <<closure>>

 0. /var/www/html/lib/private/Files/AppData/AppData.php line 147
    OC\Files\Node\Folder->newFolder("8/f/3/c/7/7/1/1002930")
 1. /var/www/html/lib/private/Preview/Storage/Root.php line 74
    OC\Files\AppData\AppData->newFolder("8/f/3/c/7/7/1/1002930")
 2. /var/www/html/lib/private/Preview/Generator.php line 581
    OC\Preview\Storage\Root->newFolder("1002930")
 3. /var/www/html/lib/private/Preview/Generator.php line 137
    OC\Preview\Generator->getPreviewFolder(OC\Files\Node\File {})
 4. /var/www/html/lib/private/Preview/Generator.php line 114
    OC\Preview\Generator->generatePreviews(OC\Files\Node\File {}, [[512,512,false,"fill"]], "image/jpeg")
 5. /var/www/html/lib/private/PreviewManager.php line 185
    OC\Preview\Generator->getPreview(OC\Files\Node\File {}, 512, 512, false, "fill", null)
 6. /var/www/html/apps/photos/lib/Controller/PreviewController.php line 162
    OC\PreviewManager->getPreview(OC\Files\Node\File {}, 512, 512)
 7. /var/www/html/apps/photos/lib/Controller/PreviewController.php line 128
    OCA\Photos\Controller\PreviewController->fetchPreview(OC\Files\Node\File {}, 512, 512)
 8. /var/www/html/lib/private/AppFramework/Http/Dispatcher.php line 225
    OCA\Photos\Controller\PreviewController->index(1002930, 512, 512)
 9. /var/www/html/lib/private/AppFramework/Http/Dispatcher.php line 133
    OC\AppFramework\Http\Dispatcher->executeController(OCA\Photos\Contr ... {}, "index")
10. /var/www/html/lib/private/AppFramework/App.php line 172
    OC\AppFramework\Http\Dispatcher->dispatch(OCA\Photos\Contr ... {}, "index")
11. /var/www/html/lib/private/Route/Router.php line 298
    OC\AppFramework\App::main("OCA\\Photos\\Co ... r", "index", OC\AppFramework\ ... {}, ["1002930","photos.preview.index"])
12. /var/www/html/lib/base.php line 1047
    OC\Route\Router->match("/apps/photos/api/v1/preview/1002930")
13. /var/www/html/index.php line 36
    OC::handleRequest()

GET /apps/photos/api/v1/preview/1002930?x=512&y=512
from 79.261.282.22 by rama at 2022-11-29T17:26:11+00:00

[Schmidtjanroman]

Same issue on my NC, hava a clean and new instance with all new setutp, done with c-riegers installation script.

{"reqId":"fhoMtiZElgNRQB1cGTb6","level":3,"time":"2022-12-02T09:10:53+01:00","remoteAddr":"217.249.8.103","user":"jan","app":"index","method":"GET","url":"/apps/photos/api/v1/preview/66185?x=512&y=512","message":"Could not create folder","userAgent":"Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.0.0 Safari/537.36","version":"25.0.1.1","exception":{"Exception":"OCP\Files\NotPermittedException","Message":"Could not create folder","Code":0,"Trace":[{"file":"/var/www/nextcloud/lib/private/Files/AppData/AppData.php","line":147,"function":"newFolder","class":"OC\Files\Node\Folder","type":"->"},{"file":"/var/www/nextcloud/lib/private/Preview/Storage/Root.php","line":74,"function":"newFolder","class":"OC\Files\AppData\AppData","type":"->"},{"file":"/var/www/nextcloud/lib/private/Preview/Generator.php","line":581,"function":"newFolder","class":"OC\Preview\Storage\Root","type":"->"},{"file":"/var/www/nextcloud/lib/private/Preview/Generator.php","line":137,"function":"getPreviewFolder","class":"OC\Preview\Generator","type":"->"},{"file":"/var/www/nextcloud/lib/private/Preview/Generator.php","line":114,"function":"generatePreviews","class":"OC\Preview\Generator","type":"->"},{"file":"/var/www/nextcloud/lib/private/PreviewManager.php","line":185,"function":"getPreview","class":"OC\Preview\Generator","type":"->"},{"file":"/var/www/nextcloud/apps/photos/lib/Controller/PreviewController.php","line":162,"function":"getPreview","class":"OC\PreviewManager","type":"->"},{"file":"/var/www/nextcloud/apps/photos/lib/Controller/PreviewController.php","line":128,"function":"fetchPreview","class":"OCA\Photos\Controller\PreviewController","type":"->"},{"file":"/var/www/nextcloud/lib/private/AppFramework/Http/Dispatcher.php","line":225,"function":"index","class":"OCA\Photos\Controller\PreviewController","type":"->"},{"file":"/var/www/nextcloud/lib/private/AppFramework/Http/Dispatcher.php","line":133,"function":"executeController","class":"OC\AppFramework\Http\Dispatcher","type":"->"},{"file":"/var/www/nextcloud/lib/private/AppFramework/App.php","line":172,"function":"dispatch","class":"OC\AppFramework\Http\Dispatcher","type":"->"},{"file":"/var/www/nextcloud/lib/private/Route/Router.php","line":298,"function":"main","class":"OC\AppFramework\App","type":"::"},{"file":"/var/www/nextcloud/lib/base.php","line":1047,"function":"match","class":"OC\Route\Router","type":"->"},{"file":"/var/www/nextcloud/index.php","line":36,"function":"handleRequest","class":"OC","type":"::"}],"File":"/var/www/nextcloud/lib/private/Files/Node/Folder.php","Line":165,"CustomMessage":"--"},"id":"6389b45086970"}

[dreua]

I'm not sure more stacktraces is what this issue needs 🤔

[Shamar]

I can add that after moving to phpcgi, disabling PHP-FPM and OPCache, everything worked fine.

I'm sorry, but I couldn't find the time to report this info here before or to further investigate it. :-(
My insight was that during installation, some cache was saved too early and somewhat broken.

Basically good old root of all evils...

Hope this helps, anyway.