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22 changes: 11 additions & 11 deletions content/applications/productivity/voip/devices_integrations.rst
Original file line number Diff line number Diff line change
Expand Up @@ -2,12 +2,12 @@
Devices and integrations
========================

The **Phone** app can be used on many different devices, such as a computer, tablet, mobile phone, and
many more. This is helpful in that it reduces costs, and employees can work from anywhere in the
The **Phone** app can be used on many different devices, such as a computer, tablet, mobile phone,
and many more. This is helpful in that it reduces costs, and employees can work from anywhere in the
world, so long as they have a broadband internet connection.

Odoo **Phone** is SIP (Session Initiation Protocol) compatible, which means it can be used with *any*
:abbr:`SIP (Session Initiation Protocol)` compatible application.
Odoo **Phone** is SIP (Session Initiation Protocol) compatible, which means it can be used with
*any* :abbr:`SIP (Session Initiation Protocol)` compatible application.

This document covers the process of setting up *Odoo Phone* across different devices and
integrations.
Expand All @@ -23,7 +23,8 @@ schedule a call as an activity in the chatter.

Once they click :guilabel:`Save`, an activity shows up in the chatter.

Should the :guilabel:`Due Date` be for today's date, the activity shows up in the **Phone** widget.
Should the :guilabel:`Due Date` be for today's date, the activity shows up in the **Phone**
widget.

.. image:: devices_integrations/crm-voip-widget.png
:align: center
Expand All @@ -47,13 +48,12 @@ Use Odoo Phone on a mobile device
While outgoing calls can be placed using Odoo on a mobile device, the Odoo **Phone** app does
**not** ring on incoming calls. If the user needs to be reachable on a mobile device at all
times, an app, like Zoiper, should be used. Apps like that stay connected in the background at
all times. calls. If the user needs to be reachable on a mobile device at all times, an app, like
Zoiper, should be used. Apps like that stay connected in the background at all times.
all times.

For more information, see :ref:`the Zoiper Lite section <voip/zoiper>`.

The Odoo **Phone** app can be used on tablets and mobile phones, through the Odoo Android or Apple iOS
applications. Additionally, a mobile web browser can be used to access the database.
The Odoo **Phone** app can be used on tablets and mobile phones, through the Odoo Android or Apple
iOS applications. Additionally, a mobile web browser can be used to access the database.

.. warning::
Odoo Android and Apple iOS applications are no longer being maintained by Odoo on the Android and
Expand Down Expand Up @@ -153,8 +153,8 @@ Once this account information is entered, click the green :guilabel:`Register` b
the screen. Once the registration information is checked, *Zoiper* populates a message, stating
:guilabel:`Registration Status: OK`.

At this point, Zoiper can now make phone calls using the :abbr:`VoIP (Voice over Internet
Protocol)` service.
At this point, Zoiper can now make phone calls using the :abbr:`VoIP (Voice over Internet Protocol)`
service.

.. image:: devices_integrations/sip-options-zoiper.png
:align: center
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