Copilot PRO not active with GitHub Education Approved.

[MatiasEdM]

Select Topic Area

Bug

Copilot Feature Area

Copilot in GitHub

Body

Hello, I have my GitHub Education approved a few weeks ago, which gives me access to GitHub PRO and GitHub Copilot PRO as a consequence. However, when I check on Settings/Copilot or try to use Copilot from VS Code, it shows to me that I'm using the Free Plan, and I don't have access to Copilot PRO, giving me the option to just to a free trial.

I've seen that I'm not the only one experiencing this issue, but I couldn't solve it by following the answers. Any suggestions?

Thanks.

[github-actions[bot]]

💬 Your Product Feedback Has Been Submitted 🎉

Thank you for taking the time to share your insights with us! Your feedback is invaluable as we build a better GitHub experience for all our users.

Here's what you can expect moving forward ⏩

• Your input will be carefully reviewed and cataloged by members of our product teams. 
  • Due to the high volume of submissions, we may not always be able to provide individual responses.
  • Rest assured, your feedback will help chart our course for product improvements.
• Other users may engage with your post, sharing their own perspectives or experiences. 
• GitHub staff may reach out for further clarification or insight. 
  • We may 'Answer' your discussion if there is a current solution, workaround, or roadmap/changelog post related to the feedback.

Where to look to see what's shipping 👀

• Read the Changelog for real-time updates on the latest GitHub features, enhancements, and calls for feedback.
• Explore our Product Roadmap, which details upcoming major releases and initiatives.

What you can do in the meantime 💻

• Upvote and comment on other user feedback Discussions that resonate with you.
• Add more information at any point! Useful details include: use cases, relevant labels, desired outcomes, and any accompanying screenshots.

As a member of the GitHub community, your participation is essential. While we can't promise that every suggestion will be implemented, we want to emphasize that your feedback is instrumental in guiding our decisions and priorities.

Thank you once again for your contribution to making GitHub even better! We're grateful for your ongoing support and collaboration in shaping the future of our platform. ⭐

[davevad93]

Hi @MatiasEdM,

Once approved, you can claim your Copilot PRO offer on this signup link.

To redeem others benefits, go to the pack offers page, scroll down to the "All offers" section and select any offer that suits you.

In case you encounter a problem claiming any offer, I recommend you raise a ticket here, select "I am a verified student having trouble redeeming my Global Campus offers" and explain your issue.

[tiagonrodrigues]

Perfectly worked!

[MatiasEdM]

Hi @davevad93.

Perfect, that actually worked out easily. Thank you for your help.

Saludos!

[mihem]

@davevad93

Agree, this was really helpful. Thanks. I could not find this on Github and Copilot was also not helpful always navigating me to https://classroom.github.com/ but never to https://github.com/github-copilot/free_signup.

[jaladh-singhal]

Yes, same. Someone should update relevant documentation to point to https://github.com/github-copilot/free_signup - took me a while to figure it out until I stumbled upon this dicussion.

[tanim-ics]

Hi,

How long does it normally take to get Copilot Pro to be activated? My education benefits applications was approved and I am not able redeem my copilot pro coupon. I go to that free signup link and it shows 30 days free trial offer.