There's no "Inactive Account Manager" or "Digital Legacy" settings on the "Personal data & account management" tab

[ell1e]

Have you already contact our help centre?

• Yes, I have contact the help centre.

Describe the problem

As far as I can tell, there's no "Inactive Account Manager" or "Digital Legacy" settings in the "Personal data & account management" tab:

Searching the issue list and the discussion forum, I can't find anything similar. Especially for volunteer projects, the project may be too small to have a separate legal structure like a company or a registered club that can own the domain and hosting. In that case, having some sort of mechanism where the access for an OVH account is automatically made available to either legal heirs, or even better to a specified e-mail or person after some inactivity, could become essential.

Describe the solution

A very nice implementation of this is Google's Inactive Account Manager. After a while of no login, it will send a reminder that the account will soon be considered inactive. If there's no action on behalf of the account owner, previously configured actions will kick in, for example sending somebody else potential access info for the account that will allow taking over the entire account (this has to work reliably even when 2FA is involved), or OVH deleting the account automatically, and so on. Crucially, OVH should then also permit the new account owner to e.g. change the official ownership info of any domains attached to the account to themselves.

A sufficient alternate implementation would be some sort of checkbox or choice where the user can specify whether once they die, somebody with a death certificate and proof that they are the heir should be able to take over the account, or whether it should be deleted one OVH has been informed of somebody's death. However, I imagine this variant is trickier to prevent from being abused by fraudsters that faked documents.

Since OVH allows making sub accounts easily, this could also be split up on a more granular level for domains and projects via that mechanism without any effort on OVH's end.

Describe alternatives you've considered

I'm not aware of any. Seems like there is no easy option presented by OVH for doing this.

Additional context

No response